We Are Committed to Serving You

From the time you engage with us, we are dedicated to meeting your needs and making it as easy as possible to get the job done.

Continued Support During COVID-19

We are all working hard to navigate the evolving COVID-19 situation together. We recognize the challenges our industry is facing and continuing to safely support our customers and their business during this time is a priority. We are taking all necessary actions to ensure the safety and health of our employees, customers, and communities.

Contact our teams if you have any questions

Continuous Improvement Is a Priority

Improvement is a Priority

We understand you have a choice when it comes to who to work with, and we strive to deliver a consistent and positive experience every time you choose us. To achieve this goal, we’ve created more opportunities to provide feedback throughout our partnership.

We carefully review all customer feedback, often using your input to make improvements to our systems, tools, and processes. Then, we take the time to share our improvements with you, so you know your feedback is being put to good use.

We hope this cycle of continuous improvement demonstrates our commitment to customer service. From what we’re hearing, you’re feeling our commitment when you interact with us.

Share Your Feedback

At American Tower do Brasil, we are committed to collecting, reviewing, and acting on the customer feedback we receive—all with the goal of continually improving how we serve you. When working with us, you will be invited to provide your input along the way. Or, you can visit us here to share your thoughts at any time.

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